Dear Coldplay Team,
I am writing to express my deep disappointment and frustration regarding the ticket booking experience for your upcoming shows in India (Mumbai and Ahmedabad). As a devoted fan who did everything to witness your first-ever performance in India through Global Citizen, I had high hopes for a seamless and transparent process this time. Unfortunately, the reality has been far from that.
The ticket booking process through BookMyShow has been nothing short of a nightmare. From the very moment ticket sales began, it was evident that ticket scalping was rampant. Genuine fans are left struggling to secure tickets, while the secondary market thrives with inflated prices. There appears to be no transparency in the ticket allocation or sale process, leaving fans feeling exploited.
BookMyShow, the official ticketing partner, has acted in ways that can only be described as fraudulent. Their practices suggest an agenda to mint money at the expense of fans' emotions. Black-marketing of tickets has become a norm, and they seem complicit in enabling this. As proof of these unethical practices, I’d like to direct your attention to ongoing discussions on social media:
Coldplay tweets on X/Twitter
BookMyShow event page for Coldplay
These platforms highlight the collective frustration of many true fans who feel alienated and let down by a system that prioritizes profit over fairness.
I sincerely request your intervention in this matter to ensure that future ticket sales are conducted with transparency and fairness. Fans like me, who have supported and admired your work for years, deserve better.
Thank you for taking the time to read this, and I hope you’ll address these concerns promptly.
Best
Swarn Prakash
swarnprakash.ssb@gmail.com
+91-9015167070
